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This Privacy Policy applies to:

• the Friendly Spaces website (friendlyspaces.ch)

• the web app (app.friendlyspaces.ch)

• the Friendly Spaces mobile app (Android/iOS)

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Friendly Spaces (“we”, “us”, “our”) respects your privacy. This policy explains what data we collect, how we use it, and your rights.

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1. Data we collect

• Usage analytics: We use analytics tools (including Google Analytics) to understand usage (e.g., page views, feature usage, basic device/browser info).

• Favorites data: If you save venues as favorites in the app, this is stored locally on your device/browser storage.

• Form submissions: If you submit forms (e.g., suggest a venue, report a bug, contact requests), we collect the information you provide (such as name, email, message).

• Location data (optional): If you use location features (e.g., “Near me”), we request location access only with your permission.

• Technical data: Basic logs and technical information needed for security, performance, and reliability.

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2. How we use data

• Provide and operate the website and apps

• Show relevant venue content and location-based results when enabled

• Respond to support requests and submissions

• Improve features, performance, and reliability

• Maintain security and prevent abuse

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3. Legal bases (EU/EEA/Switzerland, where applicable)

We process data based on one or more of:

• Consent (e.g., optional location access, certain analytics/cookies)

• Legitimate interests (service improvement, security, fraud prevention)

• Performance of a service you request (core app/website functionality)

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4. Cookies and similar technologies (website/web app)

We use cookies or similar technologies for:

• essential site/app functions

• analytics and performance measurement

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Where required by law, we ask for consent before non-essential cookies.

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5. Data sharing

We do not sell personal data.

We may share data with trusted service providers that support our operations, such as:

• analytics providers (e.g., Google Analytics)

• hosting and form-processing providers

• technical infrastructure providers

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These providers process data under their own terms and applicable agreements.

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6. Data retention

• Analytics data: retained according to analytics provider settings

• Form submissions: retained as needed to process requests and maintain records

• Favorites/local app data: remains on your device until you remove it or clear app/browser data

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7. International transfers

Some service providers may process data in countries outside your own. Where required, we use appropriate safeguards.

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8. Your rights

Depending on your location, you may have rights to:

• access your personal data

• correct inaccurate data

• request deletion

• object to or restrict certain processing

• withdraw consent (where processing is based on consent)

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To make a request, contact: hello@friendlyspaces.ch

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9. Children

Friendly Spaces is intended for parents/caregivers and is not primarily directed to children.

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10. Security

We apply reasonable technical and organizational safeguards. No system can be guaranteed 100% secure.

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11. Changes to this policy

We may update this policy from time to time. We will publish updates with a new “Last updated” date.

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12. Contact

Friendly Spaces

Email: hello@friendlyspaces.ch

Website: https://friendlyspaces.ch

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